Questions merchants ask.

What is Ti-bag?
A commerce layer that connects African business catalogues to conversational channels: WhatsApp, AI assistants, chatbots, email and web chat.
What does it cost to join?
Creating a business account and adding your catalogue is free. You keep your own payment methods.
How do customers find me?
When someone asks an assistant or the Ti-bag WhatsApp number for what you sell, your catalogue is matched and shown with prices and availability.
How do I sign in?
With your email address and password. Ti-bag uses email sign-in only.
What can I list?
Products, menu items and services, each with prices, variations, add-ons, images, availability, locations and delivery areas.
How do orders reach me?
Confirmed conversations arrive as orders in your dashboard, and the customer is kept updated on the same channel they used.
How do payments work?
Payment follows your preferred method — mobile money, bank transfer or cash on delivery. Ti-bag does not hold your money.
Which countries are supported?
Ti-bag is rolling out market by market across Africa, with local currencies, dial codes and delivery areas.